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28Jun2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

Dubai Healthcare City, Dubai, United Arab Emirates

Novotel Bur Dubai - Healthcare City, a 4-star hotel near Dubai International Airport, is just a 10-minute drive from the terminal. Located in the heart of Dubai Healthcare City, the property provides easy access to the Dubai Frame, Dubai Mall, and Burj Khalifa. The Dubai Healthcare City metro station puts attractions like Dubai World Trade Centre and Dubai Creek Park within reach.

Contemporary Guest Rooms

Guest rooms at Novotel Bur Dubai feature air conditioning, flat-screen TVs with satellite channels, and private bathrooms with free toiletries. The triple rooms include city views, minibars, and coffee machines, while suites offer separate living areas and terraces. All accommodations are designed with contemporary decor and cutting-edge amenities.

Diverse Dining Venues

The HangOut Cafe serves multi-cuisine dishes in a casual setting, while The Gourmet Bar by Novotel offers a relaxed dining and lounge experience. Guests can also enjoy alfresco meals at the poolside restaurant. Both venues operate from 06:00 to 22:00 daily.

Fitness & Relaxation

The Inbalance Gym on the top floor features the latest cardio equipment, and two outdoor pools provide a refreshing retreat. Massage rooms with city views are available on the highest floor. Guests can unwind at The HangOut by the Pool during the day.

Business & Convenience

Novotel Bur Dubai - Healthcare City includes a business center, complimentary WiFi, and concierge services for guest convenience. The 24-hour front desk assists with luggage storage and tour arrangements. Free private parking is available on-site.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Deluxe Suite 1 Double Bed 1 Sofa Bed
Max:
3 persons
670 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Deluxe Room 1 Double Bed 1 Sofa Bed Balcony
Max:
3 persons
280 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Balcony
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Deluxe Twin Room Private Balcony
Max:
2 persons
325 sq. feet 
Bed options:
2 Single beds
City view
Bathtub
Balcony
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Prices and Availability

Check availability and prices for your travel dates right now!

Getting around

Transportation options available

City Centre
Dubai 2.2 mi
Airports
Dubai Creek SPB (DCG) 2.4 mi
Dubai (DXB) 4.7 mi
Train
Dubai Healthcare City Station1400 ft
Oud Metha Station4300 ft
Underground
Dubai Healthcare City1000 ft
Oud Metha4600 ft
Bus
Bus stop400 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location info

Dubai Healthcare City, Dubai, United Arab Emirates
Map view
street view
Dubai Healthcare City, Dubai, United Arab Emirates
Nearby
creek park g 1
1900 ft
Restaurants
La Tablita Dubai
1700 ft
20th Street & Oud Metha Road Hyatt Regency Dubai Creek Heights
Bijou Patisserie
2300 ft
Sofitel Dubai The Obelisk
The Nine - Gastropub
2300 ft
Sofitel Dubai The Obelisk
Carter's Gastro Pub and Sports Bar
2700 ft
Pyramids Wafi
Sufra Restaurant
1600 ft
20B St Hyatt Regency Dubai Creek Heights
Medzo
2600 ft
Pyramids Wafi Oud Metha District
Market24
1600 ft
20th St Hyatt Regency Dubai Creek Heights
Vintage
2700 ft
Pyramids Wafi
Thai Chi
2500 ft
Pyramids Wafi Oud Metha District
Seville's
2400 ft
Pyramids Wafi
Rolling Cones
1700 ft
Hyatt Regency Dubai Creek Heights

Guest scores and detailed hotel feedback

Past guest experiences and opinions
80%
enjoyed their visit and would return
secure location
friendly service
limited dining choices
smaller rooms than anticipated
8.0/10
Great
Rooms
6.9
Location
7.3
Service
6.8
Dining
6.3
Guest reviews
8.0/10
based on 12 reviews
8.0
8.0/10 based on 3331 reviews
Victoria
United Kingdom, February  2024
7.6/10

The hotel rooms were smaller than expected but sufficient for me and my family, despite a slight smoke smell. The location is excellent and secure, although a distance from popular attractions like Jumeirah Beach and Dubai Mall. Dining was fantastic with a standout staff member named Jiwan, but choices were somewhat limited. Overall, a decent stay with clean rooms and friendly service.

Rooms
7.0
The rooms were smaller than anticipated but sufficient for me and my family.
Service
8.0
The service was friendly and accommodating.
Location
8.0
The location is excellent and secure, although a distance from popular attractions like Jumeirah Beach and Dubai Mall.
Dining
7.0
The dining experience was fantastic with a standout staff member named Jiwan, but choices were somewhat limited.
Facilities
8.0
The facilities offered were adequate for a comfortable stay.
secure location
limited dining choices
Benjamin
United Kingdom, January  2024
6.0/10

The hotel is conveniently located near Healthcare City metro station and offers a quiet environment. The rooms had some cleanliness issues with dust and used matchsticks present, and the check-in process had delays. However, the hotel's proximity to healthcare facilities and quiet surroundings were positives.

Rooms
5.0
The rooms had cleanliness issues with dust and used matchsticks, and there were delays in the check-in process until 2 o'clock.
Service
5.0
The serviced seemed lacking, and there were limited options provided.
Location
7.0
The hotel's location near Healthcare City metro station was convenient for accessing healthcare facilities, but it was far from busy streets.
Dining
5.0
The dining experience was below expectations, with room service breakfast being the only available option.
Facilities
5.0
Limited facilities available at the hotel.
Donald
United Kingdom, August  2023
9.0/10

I absolutely loved my stay at this hotel! The rooms were cozy and well-appointed with plenty of space and top-notch amenities, perfect for enjoying a meal in-room. The service was exceptional, offering a range of conveniences from room service to valet parking. The location was superb, ideal for both public transportation and car travelers, with entertaining toys for kids and excellent restaurant staff. The dining experience was delightful with a lovely buffet and fresh products. Overall, a fabulous choice for a stay in Dubai!

Rooms
9.0
The rooms are spacious and well-equipped with luxurious amenities.
Service
9.0
The service was top-notch, providing everything from room service to valet parking.
Location
10.0
The location is fantastic, near major attractions and offering easy access to transportation options.
Dining
8.0
The dining experience was enjoyable, with a lovely buffet and fresh products.
Facilities
9.0
The facilities were excellent, offering everything needed for a comfortable stay.
Steve
United Kingdom, August  2023
6.6/10

Rooms may not be as big as expected, but they were sufficient for me and my family. The hotel looks bigger in pictures than in reality. The service was decent with room service and laundry available. The location was not ideal due to the lack of nearby shops for food and drink, but it was great for public transportation users. The dining options were average, but I enjoyed the Indian dishes served. Overall, the hotel is a decent choice for the price with clean rooms and helpful staff.

Rooms
7.0
The rooms provided were sufficient for me and my family.
Service
7.0
The service was decent with available room service and laundry options.
Location
6.0
The location had its drawbacks, but it was convenient for public transportation users.
Dining
6.0
The dining options were average, but the Indian dishes were enjoyable.
Facilities
7.0
Basic facilities available for a comfortable stay.
Charles
United States, August  2023
6.6/10

My stay at the hotel had its highs and lows. The location was perfect, near Creek Park and the dolphinarium, and very close to Healthcare City metro station, making it ideal for both public transportation and those with a car. On the downside, the cleanliness of the rooms left much to be desired, and the room was not ready upon arrival, with limited options for freshening up and storing luggage. Despite these issues, the hotel's proximity to important locations and transportation options made it a convenient choice.

Rooms
5.0
The cleanliness of the rooms was an issue, and the room was not ready upon arrival, lacking options for guest comfort.
Service
5.0
The service was lacking, with limited options for guest convenience upon arrival.
Location
9.0
The location was superb, near important attractions and transportation hubs, making it convenient for guests.
Dining
5.0
The dining experience was not up to par, lacking variety and with unexpected price discrepancies.
Facilities
6.0
Great location
Room cleanliness
Jim
United States, July  2023
6.2/10

The hotel had comfortable and clean rooms, but some issues with cleanliness that required multiple calls to rectify. The location was fine, but lacked nearby amenities. The dining experience needed upgrades, although one staff member stood out. Overall, my stay had its ups and downs.

Rooms
7.0
The rooms were comfortable and clean, but had some problems with cleanliness that needed multiple follow-ups.
Service
7.0
The service was good overall, but improvements could have been made to respond promptly to cleanliness issues in the room.
Location
5.0
The location was average, with limited amenities nearby, but it was convenient to access the metro station.
Dining
6.0
The dining experience needed upgrades, though there was one exceptional staff member that enhanced the experience.
Facilities
6.0
The facilities were satisfactory but could have been better maintained.
friendly staff
cleanliness issues
James
United Kingdom, June  2023
6.6/10

The hotel was clean and tidy, but there were some issues with used matchsticks lying around and dust on the balcony. Despite multiple calls for assistance, no staff showed up promptly. The service was decent overall. The location was convenient for visits to nearby hospitals but had limited attractions within walking distance. The dining experience had its highs with a lovely buffet but also lows with difficulties in-room. The facilities were decent with fresh salads available.

Rooms
7.0
The rooms were clean and tidy, but there were some problems with used matchsticks and dust on the balcony. Housekeeping response time was slow.
Service
7.0
The service provided, including room service and housekeeping, was decent overall though some delays were experienced.
Location
6.0
The location is convenient for hospital visits and has secure parking. However, it is quite a distance from popular spots like Jumeirah Beach and Dubai Mall.
Dining
6.0
The dining experience had its ups with a lovely buffet but was marred by difficulties in the room ambiance.
Facilities
7.0
The facilities were basic but satisfactory. Fresh salads were a highlight.
John
United States, June  2023
6.8/10

I stayed in a Suite room with a good view and half-board included. The hotel had some issues with used matchsticks lying around and dust on the balcony, which required multiple calls for attention. Overall, the experience had its ups and downs.

Rooms
7.0
Despite the initial cleanliness issues, the room eventually became comfortable after housekeeping attended to the problems. The view from the room was delightful.
Service
6.0
The service was a bit slow, as I had to call multiple times for room service. However, once attended to, the staff was pleasant and helpful.
Location
8.0
The hotel's location in Healthcare City was excellent, close to the metro station for convenient transportation. However, the lack of nearby shops for food and drinks was a downside, requiring a walk to the metro for purchases.
Dining
7.0
The buffet dinner was lovely with regional products, making it a worthwhile experience. However, the breakfast options were limited, affecting the overall dining experience.
Facilities
6.0
The hotel facilities were average, with standard amenities provided. The rooftop access seemed underutilized, possibly due to limited hours of operation.
Thomas
United Kingdom, June  2023
7.2/10

However, the location is good for access to nearby hospitals and has attentive restaurant staff. It's away from popular areas like Deira and the Gold Souq, but very near the Healthcare City metro station at night.

Rooms
7.0
The carpets in the room were a bit outdated but overall comfortable. It would have been nice to have tableware for in-room dining.
Service
8.0
Location
8.0
The hotel is well-located for access to nearby hospitals and the Healthcare City metro station, although it's a bit further from popular tourist areas.
Dining
6.0
The dining experience was average with a limited selection of dishes but fresh fruit juice.
Facilities
8.0
Facilities were clean and well-maintained overall.
Harold
United Kingdom, May  2023
7.8/10

My stay at the hotel was a mixed bag. The rooms were comfortable and well-equipped, but the lack of replenished coffee sachets in the Suite room was an inconvenience. The service was top-notch with excellent room service and housekeeping, although slightly pricey. The location was convenient for public transportation but lacked nearby food options. The dining experience was varied but lacked continental choices. The facilities were generally good, but some improvements could be made.

Rooms
8.0
The rooms in this hotel were equipped with all the necessary amenities and were comfortable for a pleasant stay despite the oversight with the coffee sachets.
Service
9.0
The service at the hotel was excellent, with efficient room service, housekeeping, and other helpful facilities, though the pricing was a bit on the higher side.
Location
7.0
The location was convenient for those using public transportation but lacked nearby food options, requiring a trip to the metro station for provisions.
Dining
7.0
The dining options at the hotel provided a decent variety, though the continental section was limited in choices.
Facilities
8.0
The hotel's facilities were generally good, offering necessary services to ensure a comfortable stay.
Friendly staff
Limited dining options
Michelle
United Kingdom, May  2023
7.0/10

The hotel is near Creek Park and Dolphinarium, which is perfect for some leisure activities, but the lack of nearby food options can be inconvenient. The rooms were not fully prepared upon arrival, and there were minor issues with coffee replenishment. However, the proximity to Healthcare City metro station is a definite plus.

Rooms
7.0
The room was not fully prepared when I arrived, and they forgot to replenish the coffee sachets. However, the location near Healthcare City metro station was convenient.
Service
6.0
The service was adequate, but there were limited options for self-refreshment or luggage storage upon early arrival.
Location
8.0
The hotel's location near Creek Park and Dolphinarium is great for leisure activities, but the lack of nearby food options can be a drawback.
Dining
7.0
However, there were high discrepancies in the charged amount compared to the actual price.
Facilities
7.0
The facilities were decent, but there were no nearby shops for basic necessities.
Proximity to Healthcare City Metro Station
Lack of nearby food options
Christina
United Kingdom, May  2023
6.8/10

I stayed at the hotel and it was a mixed experience. The rooms, while equipped with many items that are normally available in similar or even lower category hotels, were not very clean. However, they were ready in the evening and surprisingly spotless. The service was okay, offering typical options like room service, dry cleaning, and housekeeping. The location was a bit of a letdown due to the lack of shops nearby, but the area itself was pleasant and quiet. The dining experience was satisfying with enough food choices to keep us happy. Overall, a stay with some ups and downs.

Rooms
7.0
The rooms were ready in the evening and surprisingly spotless.
Service
6.0
The service was okay, offering typical options like room service, dry cleaning, and housekeeping.
Location
6.0
The location was in a very nice and quiet area, but there were no shops nearby.
Dining
8.0
The dining experience was fine with enough choices to satisfy our hunger.
Facilities
7.0
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